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OHC Skincare Shipping Rates are based on the total product purchase price of your order excluding tax and shipping/handling fees.

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Orders Under $75 ------- $6.99 Shipping Fees

Orders $75+ -------------- Free Shipping

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OHC Skincare does not currently charge handling fees, however reserves the right to do so in the future if necessary. Handling Fees will only be used in situations that require special packaging, shipping, re-stocking, or other extenuating circumstances

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SHIPPING & RETURNS POLICIES

Our Goal

Our goal is to get your order to you as soon as possible so that you can experience the impact of our products right away.
 
We strive to have your order on its way to you within 3 business days of your order being placed. This means that you can typically expect to receive your order within 7 business days of placing your order.

Holidays, high order volumes, and any issues with carriers may delay delivery times.

Shipping & Handling Fees

OHC Skincare Shipping Rates are based on the total product purchase price of your order excluding tax and shipping/handling fees.




OHC Skincare does not currently charge handling fees, however, reserves the right to do so in the future if necessary. Handling Fees will only be used in situations that require special packaging, shipping, re-stocking, or other extenuating circumstances.

Orders Under $75 ------------- $6.99 Shipping
Orders $75+ ---------------------- Free Shipping

Carriers & Permitted Shipping Locations

OHC Skincare primarily utilizes the United States Postal Service (USPS) for standard shipping. On occasion, we may use United Parcel Service (UPS).

We are able to send deliveries anywhere that our carriers provide services to. This means that deliveries to PO Boxes are permitted via the USPS.

Shipping is currently only available within the United States and for APO/FPO military addresses, not for international addresses.

Return & Exchange Policy

If you are not completely satisfied with your OHC Skincare product, you can return the unused portion in an opened bottle for a full refund. Your return must be postmarked within 30 days of receiving the product and include the packing list for the order or your original receipt to be eligible for a refund.

Shipping costs for any returned products are to be paid by the customer.

Ship the item being returned via your carrier of choice to:






A refund for the cost of the product (pre taxes and fees) will be processed upon receiving the returned item. 

Limitations:

1. If multiple bottles of the same product were purchased and you would like to return them all, a full refund will only be given if all units except for 1 are unopened with intact safety seals.
 
For Example:

Osage Healthcare
1505 W Barton Ln
Mt. Pleasant, IA 52641

  • three units of same product purchased and returned, one opened, two unopened with safety seals intact = FULL REFUND FOR ALL PRODUCTS OF ITS TYPE

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  • three units of same product purchased and returned, all opened = REFUND FOR ONE PRODUCT OF ITS TYPE

2. If a coupon was used to order products that you would like to return, a refund for the purchase price will be granted, however the coupon will not be re-issued or be capable of being used again.

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Customer Service

Email 

support@ohcskincare.com

Phone

(319) 900-5285

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Hours You Can Expect to Hear Back From Us:

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Email: Monday - Friday

             8 am - 4 pm CST                                (as we are able)

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Phone: Thursdays

             10 am - 4 pm CST

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